CRM Workflow
Technical Inquiry Flow Connected To Payload CMS
The website inquiry form now stores technical requests in Payload CMS and prepares optional SMTP notification for sales follow-up.
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Structured technical intake
The inquiry form captures material, temperature, pressure or load, atmosphere, workpiece size, expected capacity, and project message. This gives the engineering and sales team a cleaner starting point for equipment selection.
Database-backed workflow
Submissions now create Payload inquiry records instead of local JSONL files. SMTP variables can be configured to notify sales while keeping the CMS as the durable inquiry record.